Living Grace Home Care
Privacy Policy

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1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Phone number

• Email address

• Home address

• Emergency contact information

• Non-medical care needs and preferences

• Information submitted through online forms (Client Intake or Caregiver Application)

• We do not collect medical records or provide medical services.

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2. How We Use Your Information

Information collected is used solely to:

• Respond to inquiries

• Coordinate non-medical home care services

• Review caregiver applications

• Communicate with clients, families, and caregivers

• Improve our services and website experience

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3. Non-Medical Disclaimer

• Living Grace Home Care provides non-medical home care and personal assistance services only.

• We do not provide medical care, skilled nursing services, therapy, diagnosis, or treatment.

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4. Information Sharing & Disclosure

• We do not sell, rent, or trade personal information.

• Information may be shared only:

• With authorized caregivers or staff involved in providing services

• When required by law

• In emergency situations to protect safety

• All information is handled with discretion and care.

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5. Data Protection & Security

We take reasonable measures to protect personal information, including:

• Limiting access to authorized personnel

• Using secure systems for storing electronic information

• Training caregivers on confidentiality and privacy expectations

• While no system is 100% secure, we are committed to safeguarding your information to the best of our ability.

 

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6. Faith-Centered Respect

• Living Grace Home Care is a faith-centered organization guided by values of compassion, dignity, and integrity.

• We respect the beliefs, preferences, and privacy of every individual we serve.

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7. Your Rights

You may:

• Request access to your personal information

• Request corrections to inaccurate information

• Ask questions about how your information is used

• Requests can be made using the contact information below.

 

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8. Third-Party Links

• Our website may include links to third-party websites (such as Google Forms).

• We are not responsible for the privacy practices of external sites.

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9. Changes to This Privacy Policy

• Living Grace Home Care reserves the right to update this Privacy Policy at any time.

• Updates will be posted on this page with a revised effective date.

 

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