270-209-9898
Living Grace Home Care
Privacy Policy
Effective Date: January 1, 2026
Living Grace Home Care (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of individuals who visit our website or use our services. This Privacy Policy explains how we collect, use, protect, and disclose information.
1. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Phone number
Email address
Home address
Emergency contact information
Non-medical care needs and preferences
Information submitted through online forms (Client Intake or Caregiver Application)
We do not collect medical records or provide medical services.
2. How We Use Your Information
Information collected is used solely to:
Respond to inquiries
Coordinate non-medical home care services
Review caregiver applications
Communicate with clients, families, and caregivers
Improve our services and website experience
3. Non-Medical Disclaimer
Living Grace Home Care provides non-medical home care and personal assistance services only.
We do not provide medical care, skilled nursing services, therapy, diagnosis, or treatment.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
Information may be shared only:
With authorized caregivers or staff involved in providing services
When required by law
In emergency situations to protect safety
All information is handled with discretion and care.
5. Data Protection & Security
We take reasonable measures to protect personal information, including:
Limiting access to authorized personnel
Using secure systems for storing electronic information
Training caregivers on confidentiality and privacy expectations
While no system is 100% secure, we are committed to safeguarding your information to the best of our ability.
6. Faith-Centered Respect
Living Grace Home Care is a faith-centered organization guided by values of compassion, dignity, and integrity.
We respect the beliefs, preferences, and privacy of every individual we serve.
7. Your Rights
You may:
Request access to your personal information
Request corrections to inaccurate information
Ask questions about how your information is used
Requests can be made using the contact information below.
8. Third-Party Links
Our website may include links to third-party websites (such as Google Forms).
We are not responsible for the privacy practices of external sites.
9. Changes to This Privacy Policy
Living Grace Home Care reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
Living Grace Home Care
📞 Phone: 270-209-9898
📧 Email: info@livingracecare.com
📍 Serving Kentucky
Living Grace Home Care provides non-medical home care and personal assistance services only and does not provide medical or skilled nursing care.